Phase 1 of this study was a national survey of the homeless services workforce, which launched on November 1st of 2022 and concluded on March 31st 2023. Participants had to be at least 18 years old and working in an agency/program that primarily provides services to people experiencing homelessness or people recently housed after a period of homelessness.
As the first attempt in nearly 30 years to survey the homeless services workforce in the United States, this survey aimed to answer the following research questions:
It is hoped that the answers to these questions will inform professional development and training offerings, expanding employer-based benefits and supports, strengthening supervision, and reducing turnover. Because of this, the survey results are valuable for homeless service agencies, policy makers, funders, and other researchers.
Amanda Aykanian, PhD, is an Assistant Professor in the School of Social Work at the University at Buffalo and the national co-lead for the Grand Challenge to End Homelessness.
Karin Eyrich-Garg, PhD, is an Associate Professor in the School of Social Work, College of Public Health at Temple University.
If you have questions about this study, you can email the research team using this form.